Privacy policy

Privacy Policy

Moggy Prints is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you use our store, we may collect the following information:

  • Personal details: name, email address, billing/delivery address, phone number.

  • Order details: items purchased, payment method, shipping preferences.

  • Payment information: processed securely by third-party providers (Shopify Payments, PayPal, etc.). We do not store your full card details.

  • Technical data: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.

  • Communicate with you about your order, returns, or support requests.

  • Send marketing emails (only if you have opted in).

  • Improve our website, products, and services.

  • Comply with legal obligations.

3. Sharing Your Information

We respect your privacy. Your information will only be shared with:

  • Service providers: Shopify (our e-commerce platform), payment processors, shipping providers.

  • Legal obligations: if required by law or government authorities.

  • Analytics & advertising tools (Google Analytics, Facebook Pixel, etc.) to improve our marketing — only if you have consented via cookies.

We do not sell or rent your personal information to third parties.

4. Cookies

Our website uses cookies to:

  • Remember your shopping preferences.

  • Track website usage to improve performance.

  • Deliver relevant marketing.

You can manage or disable cookies in your browser settings, but this may affect your shopping experience.

5. Data Storage & Security

  • Your personal information is stored securely through Shopify’s data systems, which comply with GDPR and industry security standards.

  • Payment details are encrypted and processed securely by Shopify Payments and other trusted providers.

  • We only keep your information as long as necessary to provide our services and comply with legal requirements.

6. Your Rights (UK & EU Customers – GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (unless we need it for legal reasons).

  • Opt out of marketing communications at any time.

  • Withdraw cookie/advertising consent.

To exercise your rights, email us at info@moggyprints.com.

7. Children’s Privacy

Our store is not directed at children under the age of 13, and we do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Moggy Prints
📧 Email: info@moggyprints.com