Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to Moggy Prints. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

  • This website is operated by Moggy Prints.

  • Throughout these Terms, “we”, “us” and “our” refer to Moggy Prints.

  • By using our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

  • We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

2. Online Store Terms

  • You must be at least 18 years old or have permission from a parent/guardian to use our store.

  • You may not use our products for any illegal or unauthorised purpose.

3. Orders & Payments

  • All prices listed on our website are in GBP (£) and include applicable UK taxes.

  • Payment must be made in full at the time of order via the secure payment options provided (Shopify Payments, PayPal, etc.).

  • We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

4. Shipping & Delivery

  • We aim to dispatch orders promptly, but delivery times may vary depending on location and carrier.

  • We are not responsible for delays caused by postal/courier services or circumstances beyond our control.

  • Shipping costs are displayed at checkout unless stated otherwise (e.g. promotions or free shipping offers).

5. Returns & Refunds

  • Our Refund & Returns Policy applies to all purchases.

  • Customers have 14 days to request a return under UK consumer rights (conditions apply).

  • Faulty or damaged goods will be refunded or replaced at no cost to you.

  • Non-fault returns (e.g. change of mind) must be returned at the customer’s expense.

6. Personalised & Custom Products

  • Personalised or custom-made items are non-refundable unless faulty or damaged.

  • Please double-check spellings, details, and selections before confirming your order.

7. Intellectual Property

  • All content on this website (images, text, designs, graphics) is the property of Moggy Prints and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Nothing in these Terms limits or excludes liability where it would be unlawful to do so (e.g. for personal injury caused by negligence).

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions about these Terms, please contact us at:

📧 info@moggyprints.com
Moggy Prints